In the competitive world of e-commerce, customer trust and engagement are crucial for driving sales. The Shopify Loox app stands out as a powerful tool for merchants to showcase customer reviews in visually compelling ways. Whether you're a new Shopify store owner or looking to optimize your current setup, Loox can help you build credibility and foster customer loyalty.
I. What is the Shopify Look App?
The Shopify Look app, often associated with Loox, is a specialized tool designed for Shopify merchants to enhance their stores through the power of photo and video reviews. It allows store owners to collect and display authentic customer reviews enriched with visual content such as photos and videos. These reviews act as social proof, building trust with potential buyers and ultimately boosting sales.
Loox is more than just a review collection app; it’s a full-fledged visual marketing tool. It seamlessly integrates with your Shopify store to display customer experiences in an engaging and visually compelling manner, creating a sense of authenticity and trust that text reviews alone can’t achieve.
Pricing: From $9.99/month. Free trial available.
Highlights
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Popular with businesses in Vietnam
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Use directly in Shopify admin
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Works with Dawn (your theme)
Rating: 4.9🌟(22,020)
Developer: Loox
II. Who is the Shopify Look App?
III. Key Features and Benefits of the Shopify Loox App
1. Photo & Video Reviews
Loox stands out by allowing Shopify store owners to collect and display customer reviews that include photos and videos. This feature transforms static text-based reviews into visually compelling testimonials, making your products more relatable and desirable. Potential customers can see how products look in real life, encouraging them to trust your brand and make confident purchasing decisions.
2. Automated Review Requests
Sending review requests manually can be time-consuming, but Loox automates the process. After a customer makes a purchase, the app sends follow-up emails prompting them to leave a review. This ensures consistency in gathering feedback while reducing the workload on your end. Customizable email templates help maintain your brand voice while still automating the process.
3. Customizable Review Widgets
Loox provides a variety of widget designs that you can seamlessly integrate into your Shopify store. From product pages to dedicated review pages, you can control the look, feel, and placement of review widgets to match your brand's aesthetic. This helps maintain consistency across your store and ensures that customer reviews enhance, rather than disrupt, the shopping experience.
4. Incentivized Reviews
Encouraging customers to leave reviews can be challenging, especially if there’s no added benefit for them. Loox solves this by enabling merchants to offer incentives, such as discounts, for leaving photo or video reviews. This approach not only increases review submissions but also builds customer loyalty by rewarding engagement.
5. Google Shopping Integration
Loox reviews don’t just stay on your website—they also integrate with Google Shopping. This means reviews can appear directly in Google search results and Shopping ads, significantly enhancing your products' visibility. The inclusion of user-generated reviews in these listings makes your products stand out from competitors, increasing click-through rates.
6. Multi-Language Support
In today’s global e-commerce landscape, catering to international customers is essential. Loox supports multiple languages, enabling you to collect and display reviews in your customers’ preferred languages. This creates a more inclusive shopping experience and enhances trust among diverse audiences.
7. Advanced Analytics
Loox provides actionable insights into how customer reviews impact your business. The analytics dashboard helps track the number of reviews submitted, customer engagement, and the conversion rate improvement associated with displaying reviews. This data empowers you to make informed decisions about your review strategy and overall store performance.
IV. Loox Pricing Plans
VI. How to Set Up Loox Reviews on Shopify: Step-by-Step Guide
Step 1: Install the Loox App
1. Visit the Shopify App Store:
- Go to Shopify App Store and search for Loox Product Reviews & Photos.
2. Add the App:
- Click the Add App button.
3. Confirm Installation:
- Log in to your Shopify admin and click Install to complete the setup.
Step 2: Choose a Subscription Plan
1. After installing, Loox will prompt you to choose a plan.
2. Review Pricing Options:
Select a plan based on your business needs:
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Basic Plan: Entry-level features like text reviews.
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Beginner ($9.99/month)
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Scale ($34.99/month)
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Unlimited ($299.99/month).
3. Confirm Your Choice:
- Add your payment details and activate the plan.
Setting up Loox Reviews on your Shopify store is a straightforward process. Loox is a popular app for collecting and displaying photo and video reviews, helping to enhance customer trust and increase sales. Here’s a step-by-step guide to setting it up:
Step 3: Add Loox Widgets to Your Store
1. Add Review Widgets to Product Pages:
- In the Loox dashboard, navigate to Settings > Widgets.
- Follow the prompts to automatically or manually add review widgets to your product pages.
2. Display Reviews on Home or Collections Pages:
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Use the Loox block in your Shopify theme editor:
- Go to Online Store > Themes > Customize.
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Add the Loox widget block to the desired section (e.g., Home Page or Collection Pages).
3. Add a Dedicated Reviews Page (Optional):
- Create a new page in your Shopify admin and use Loox's embed code to display all reviews in one place.
Step 4: Import Existing Reviews (Optional)
1. Import Reviews via CSV:
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If you have reviews from another platform, prepare a CSV file in Loox’s format.
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Go to the Loox dashboard > Reviews > Import Reviews, and upload your file.
2. Sync with Other Platforms:
- Loox may support importing reviews directly from platforms like AliExpress.
Step 5: Test and Launch
1. Preview Your Widgets:
- Use the Shopify preview mode to ensure the review widgets appear correctly.
2. Send Test Emails:
- Check the email flow for review requests to ensure everything works as expected.
3. Publish Your Store:
- Make your Loox reviews live once satisfied with the setup.
Step 6: Monitor and Optimize
1. Track Performance:
- Use the Loox dashboard to monitor reviews, conversion rates, and customer feedback.
2. Optimize Based on Insights:
- Adjust email timing, incentives, or widget placements to improve engagement.
Conclusion
By following these steps, you’ll have Loox set up and ready to collect and showcase customer reviews, enhancing your store’s credibility and conversion rates. The Shopify Loox app is more than just a review tool—it's a gateway to building trust, enhancing your brand's reputation, and driving sales through the power of authentic customer feedback. By integrating photo and video reviews into your store, you can provide potential buyers with social proof that builds confidence and drives conversions.
With its user-friendly interface, customizable features, and ability to boost engagement, Loox is a must-have for Shopify merchants aiming to stand out in today’s competitive e-commerce landscape. Start leveraging the Loox app today to create a more engaging, trustworthy, and successful online store!